If you’re trying to get in touch with Admiral Insurance for any reason—whether it’s to file a claim, manage your policy, or speak to a representative—this guide provides all the essential Admiral contact numbers and methods to reach their support team.
Admiral is one of the UK’s leading insurance providers, offering a wide range of services, including car insurance, home insurance, travel insurance, van cover, and breakdown assistance.
This article outlines the most up-to-date contact numbers for Admiral, their service hours, and additional ways to speak with a real person for faster help.
📞 Admiral Contact Numbers – Quick Overview
Here’s a handy table with the most frequently used Admiral customer service and support numbers:
| Department | Phone Number | Availability |
|---|---|---|
| Customer Service | 0333 220 2000 | Mon–Fri 8am–8pm |
| Car Insurance Claims | 0333 220 2033 | 24/7 |
| Home Insurance Claims | 0333 220 2035 | Mon–Fri 8am–6pm |
| Breakdown Cover | 0800 600 840 | 24/7 |
| Complaints | 0330 333 5888 | Mon–Fri 8am–6pm |
💬 How to Speak to an Admiral Customer Service Agent
Trying to speak directly with an Admiral agent can sometimes be tricky due to call volumes and automated systems. Here’s how to reach a human quickly:
- Dial the correct number based on your query (see table above).
- Follow the IVR instructions (press 1 for car insurance, 2 for claims, etc.).
- Wait until the automated system gives you the option to speak with an agent.
- Call during off-peak hours (see “Best Time to Call” section below).
🔎 Tip: If you’re calling for something urgent, such as a breakdown or accident, their emergency lines are open 24/7.
🔄 Admiral Claims Contact Number
Making a claim with Admiral is straightforward, and they offer 24/7 access for urgent car insurance claims.
🚗 For Car Insurance Claims
- Number: 0333 220 2033
- Availability: 24 hours a day, 7 days a week
- Whether it’s a minor accident or a total write-off, this is the number to call immediately after the incident.
🏠 For Home Insurance Claims
- Number: 0333 220 2035
- Availability: Mon–Fri, 8am–6pm
- Use this for fire, flood, burglary, or structural damage claims.
✈️ For Travel Insurance Claims
- You can submit travel claims online via the Admiral portal, but for urgent assistance, the contact number is usually provided in your policy documents.
Documents to keep handy:
- Policy number
- Vehicle registration or address details
- Incident date and details
- Photos, police reports (if applicable)
🛠️ Admiral Breakdown Cover Contact Information
If you have Admiral’s breakdown cover, here’s what to do if your car breaks down on the road:
- Freephone Number: 0800 600 840 (UK only)
- Open: 24/7 for emergencies
- What you’ll need:
- Your policy number or vehicle registration
- Exact location of the breakdown
- Nature of the issue (flat tire, engine failure, etc.)
Admiral offers European breakdown cover as well. Check your policy documents or online account for overseas contact numbers.
🏡 Contact Admiral for Home Insurance Querie
For non-urgent questions related to home insurance—like changing your address, updating contents, or renewal queries—contact:
- Phone: 0333 220 2000
- Availability: Mon–Fri, 8am–8pm
You can also manage your policy via the Admiral app or online dashboard.
❗ Admiral Complaints and Escalation Contacts
If you’re unhappy with a service or decision made by Admiral, you can file a complaint through:
- Complaints Phone Number: 0330 333 5888
- Email: complaintsteam@admiralgroup.co.uk
- Post: Customer Services, Admiral, Ty Admiral, David Street, Cardiff, CF10 2EH
If your issue isn’t resolved within 8 weeks or you’re not satisfied with the outcome, you can escalate to the Financial Ombudsman Service (FOS).
FOS Contact Info: 0800 023 4567 or www.financial-ombudsman.org.uk
🌐 Other Ways to Contact Admiral Insurance
If you prefer not to call, there are several alternative methods to reach Admiral:
💻 Admiral Live Chat
- Available via the official Admiral website during business hours.
- Look for the blue chat icon in the bottom-right corner.
📧 Email Support
- Email support is available for specific queries. It’s best to use the contact form on the website for routing.
📱 Admiral App
- Download from the App Store or Google Play.
- Manage policies, file claims, view documents, and even chat with support.
📱 Social Media Support
- Twitter: @AdmiralUK
- Facebook: facebook.com/admiral
Note: Social media is best for general queries, not personal account information.
⏰ Admiral Customer Support Hours & Best Time to Call
Here’s a breakdown of Admiral’s general availability:
- Monday–Friday: 8:00am to 8:00pm
- Saturday: Limited departments open (usually 9:00am–5:00pm)
- Sunday: Emergency lines only
- Bank Holidays: Emergency services may operate, but routine services are closed.
📌 Best Time to Call:
- Midweek (Tuesday to Thursday)
- Between 10:00am–12:00pm or 2:00pm–4:00pm
- Avoid Monday mornings and lunchtimes
📍 Admiral Insurance Office Location (Optional)
If you need to send documents by post or are contacting Admiral for formal legal or complaint reasons:
Head Office Address:
Admiral Group plc
Ty Admiral
David Street
Cardiff, CF10 2EH
United Kingdom
❓ Frequently Asked Questions (FAQs)
✅ Is there a free Admiral contact number?
Yes, Admiral’s breakdown cover number (0800 600 840) is toll-free from UK landlines.
✅ What is the Admiral car insurance contact number?
The car insurance customer service number is 0333 220 2000, and for claims, use 0333 220 2033.
✅ Can I cancel my Admiral policy over the phone?
Yes, call 0333 220 2000 and select the option to speak with a representative for cancellations or amendments.
✅ Does Admiral offer WhatsApp customer service?
Currently, Admiral does not offer WhatsApp support. Use live chat or the app instead.
✅ Can I manage my Admiral policy online?
Absolutely. Log into your Admiral online account or use the mobile app to manage, renew, or update your policy details.
🏢 About Admiral Group plc
Founded in 1993, Admiral Group is one of the most respected insurance providers in the UK, with millions of customers across car, home, travel, and van insurance segments. The company is headquartered in Cardiff, Wales, and is known for excellent service and competitive pricing.
Admiral has won multiple awards for its digital platforms, making it easy for customers to manage policies online or via mobile apps.
🔚 Conclusion: Get Help Fast with the Right Admiral Contact Number
Reaching the right department at Admiral is crucial for fast, effective service.
Whether you’re reporting a claim, asking about your renewal, or needing help during a breakdown, this guide ensures you have the correct Admiral contact number at your fingertips.
Save this page or bookmark it for quick reference, and always have your policy number and personal details ready when calling.